Last Updated: 11 February 2026

This Privacy Policy describes how Hampton Elite Locksmith ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, contact us, or use our locksmith services in Hampton, VA, USA. We are committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

Hampton Elite Locksmith collects various types of information to provide our services and manage our business operations.

Information You Provide Directly To Us

We collect information you directly provide when you: * Contact us via phone, email, or our website contact forms to inquire about or request services. * Schedule an appointment for locksmith services. * Provide feedback or communicate with our customer service. * Make a payment for services rendered.

This information may include: * Contact Information: Your name, address (for service location), email address, and phone number. * Service Request Details: Information about the locksmith service you require (e.g., type of lock, vehicle make/model for automotive locksmith, nature of emergency lockout, security concerns). * Payment Information: Details necessary to process payments, such as credit card numbers or other financial account information. This information is typically processed through secure third-party payment processors.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity using cookies and similar technologies. This may include: * Device Information: Your IP address, operating system, browser type, and unique device identifiers. * Usage Data: Details about how you interact with our website, such as the pages you visit, the time spent on those pages, referring URLs, and clickstream data.

How We Use Your Information

Hampton Elite Locksmith uses the information we collect for the following purposes:

* To Provide Locksmith Services: To schedule appointments, dispatch technicians to your location, perform requested locksmith services (e.g., key duplication, lock repair, installation, emergency lockout assistance, security system integration), and ensure successful service delivery. * To Communicate With You: To confirm appointments, provide updates on service status, respond to your inquiries, send service-related notifications, and gather feedback. * To Process Payments: To process transactions for services rendered, including invoicing and payment collection. * To Improve Our Services: To understand how our services are used, analyze website traffic, identify areas for improvement, and enhance the overall customer experience with Hampton Elite Locksmith. * For Internal Operations: For record-keeping, administrative purposes, fraud prevention, and to protect the security of our services and customers. * For Legal and Compliance Purposes: To comply with applicable laws, regulations, and legal processes, and to respond to lawful requests from public and government authorities.

How We Share Your Information

Hampton Elite Locksmith respects your privacy and does not sell your personal information to third parties. We may share your information in the following limited circumstances:

* Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and delivering our services, such as payment processors, website hosting, IT support, and scheduling software providers. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed. * Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our customers or the public. * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

Data Protection and Security Measures

Hampton Elite Locksmith is committed to protecting the security of your personal information. We implement appropriate physical, electronic, and managerial safeguards to help prevent unauthorized access, use, alteration, or disclosure of the information we collect. These measures include:

* Secure Servers: Storing data on secure servers with restricted access. * Encryption: Using encryption technologies (e.g., SSL/TLS) to protect data transmitted over our website. * Access Controls: Limiting access to personal information to authorized personnel who need it to perform their job functions. * Third-Party Security: Working with reputable third-party service providers who also employ strong security measures.

Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Our website uses "cookies" and similar tracking technologies to enhance your experience and gather information about your usage patterns.

* What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. * How We Use Cookies: We use cookies for: * Essential Functionality: To ensure our website functions correctly. * Analytics: To understand how visitors interact with our website, identify areas for improvement, and monitor website performance. We use Google Analytics for this purpose, which collects anonymous data about website usage. * Managing Cookies: You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work.

Third-Party Services

Hampton Elite Locksmith's website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

We utilize Google Analytics to understand website usage and improve our online presence. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can learn more about Google's privacy practices and how to opt-out of Google Analytics by visiting the Google Analytics Opt-out Browser Add-on page.

Your Privacy Rights (US State Privacy Laws)

Depending on your state of residence, you may have specific rights regarding your personal information under applicable US state privacy laws, such as the California Consumer Privacy Act (CCPA) or similar legislation. Hampton Elite Locksmith is committed to upholding these rights for all eligible individuals. These rights may include:

* Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which the personal information is collected, the purposes for collecting or selling personal information, and the categories of third parties with whom we share personal information. * Right to Delete: You have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions. * Right to Correct: You have the right to request the correction of inaccurate personal information we maintain about you. * Right to Opt-Out of Sale or Sharing: While Hampton Elite Locksmith does not sell your personal information, you have the right to opt-out of the "sale" or "sharing" of your personal information for purposes of cross-context behavioral advertising, as defined by applicable laws. * Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the "Contact Us" details provided below. We may need to verify your identity before fulfilling your request.

Data Retention

Hampton Elite Locksmith retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This typically includes the period during which we are providing services to you, and for a reasonable period thereafter to address any questions, respond to inquiries, or maintain necessary business records.

Children's Privacy

Our services are not directed to individuals under the age of 16. Hampton Elite Locksmith does not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information as quickly as possible.

Changes to This Privacy Policy

Hampton Elite Locksmith may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Hampton Elite Locksmith Address: Northampton, Hampton, VA 23666 Email: info@hamptonelitelocksmith.com